Class Action Lawsuit Against Olympic Rescue It 4.6/5 (75)

This post was updated on January 30, 2023

Lawsuit Against Olympic Rescue It

Here at DeckStainHelp.com we take pride in the fact that we have become the Internet’s go-to source for keeping up to date on the latest in deck staining news. Be sure to do research about the brands of stains you choose to use for your deck stain projects to avoid catastrophes. If you have ever used Olympic Rescue It, feel free to leave a comment below.


Olympic Rescue It Review

Olympic Rescue It Review

Olympic Rescue It may fit the term “it’s too good to be true.” This Olympic paint and stain hybrid product is marketed as a resurface DIY product. It claims to be the ultimate remedy for severely weathered or damaged wood surfaces. Olympic claims that Rescue It is a resurfacer and sealant all in one for wood decks that are damaged beyond conventional restoration services. They also market it to be used on concrete surfaces as well.

This hybrid sealant is supposed to fill cracks and hold down splinters to deliver a slip-resistant textured finish that is supposedly barefoot friendly, shown by the picture of bare feet on the front label. It is a 100% acrylic waterproof protectant that Olympic calls a “high-performance coating” offering outstanding elasticity. But recent customer claims and lawsuits say differently.

Claims have been investigated on behalf of customers who have used the stain on exterior wood decks. It’s allegedly been prone to premature failure and may be susceptible to bubbling and peeling, which have led to costly repairs and replacements of the product. Olympic does offer a satisfaction guarantee to Rescue It customers on a surface that is prepared according to their instructions, which gives them plenty of wiggle room.

Olympic does not state or provide a certain amount of time that this product is supposed to last. It says that the lifetime of the product is limited by the condition of the wood that is being rescued. Olympic assures customers that it’s a premium product providing excellent resistance to blistering and peeling. Also that it provides waterproof protection, is mildew resistant, and works on both vertical and horizontal surfaces. Many customers report being satisfied shortly after application but then the product fails fairly quickly.

Out of the many customers who have purchased Olympic Rescue It, a large number of them are experiencing complete failure of the product. Even though application instructions were followed exactly there are substantial reports of bubbling, peeling, cracking, and flaking within a year of being applied. Reportedly Olympic is refusing to take responsibility for their failing product and is instead blaming the customer for not applying it correctly.

See here for more info on Class Action Lawsuit for Olympic Rescue-It

Update Spring of 2023

Please read our article on Gulf Synthetics Deck Revive Review  We believe this product has real value if looking for these product types that actually work.

Olympic Deck Rescue-It Peeling Photos


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Jay
Jay
1 year ago

Just check out my YouTube videos (they have the most views) I did on this crap product. I prepared the deck exact to their instructions I have a big deck and was on my hands and knees for days getting it ready to apply this garbage product. I did a 1 year review on it and showed the bubbling, and then a 2 year review and a 3yr review. It totally ruined my deck. I can’t believe they still sell this garbage.

April Hodges
April Hodges
1 year ago

I’m having the same issue! Peeling & bubbling up! What a mess! Does anyone know if you can just power wash it off.

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richard
richard
1 month ago

Has anybody used it on concrete?

Robert Potterbaum
Robert Potterbaum
3 months ago

What can I do to cover the olympic rescue it I applied to my deck 10yrs ago?
The surface has pealed and cracked. There are places that have pealed off in chunks. The treated lumber still looks good.
If looked at composite but it’s very expensive.
It there a product that will last better than what I have applied?

Janell Brown
Janell Brown
3 months ago

I used Olympic Rescue It in October 2014. Still looks great. No peeling at all. I followed the directions.

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Susan Urbanovitch
Susan Urbanovitch
1 year ago

We are using Olympic rescue on porch & stairs & railing with balusters. I am very happy with the colors ‘cape cod grey’ & ‘trident blue’. We did clean the surfaces. I needed more so I had to order a gallon each from Home Depot which now says they are on back order. I’m looking for somewhere else to order. I really like Olympic rescue. Polyurethane & clear coats suck. They don’t last 1year.

Marty
Marty
4 months ago

I purchased some 2014, painted pour pool decking , it has been beautiful , we will be redoing it the summer of 2023 in Alabama . never been more please with a product .

Audrey
Audrey
2 years ago

Wechave the same issues. Peeling and rotting our deck. Can anyone tell me how to get it off? Can I just paint over it?

Charlotte Austin
Charlotte Austin
2 years ago

I used this product on my deck 1 year after it was built brand new. It caused my wood to rot. The wood started splitting and turning black then became weak. This happened within about a year of application.

April Hodges
April Hodges
1 year ago

Same with mine! I applied April 2021 and now it’s a mess! SSOO irritated!

Susan Wills
Susan Wills
1 year ago
Reply to  April Hodges

Same here, our whole deck has rot!!!

Alan
Alan
2 years ago

I used this on my 30 year old deck 5 years ago that had a lot of checking. Follow the directions and you should not have a problem. I have not had any peeling on my deck. The problem of peeling in my opinion is from moisture in the wood. The deck needs to be dry, one week in the sun no rain and you should be ready to paint.

Molly B
Molly B
2 years ago

We used this product about 4.5 years ago. It’s a great product. There’s been some peeling at the edges after time.. and I’m scraping them, and going to touch up those areas. Thing is.. I can’t hardly find this product anymore. And I definitely can’t find a quart. SO disappointed. Not sure what to do….. But.. we like the product very much.

wayne
wayne
2 years ago

I used the Reecue in two separate areas of my deck. in one area it started pealing in six months in the other area it has been good for about three years. However it now needs to be redone and nothing will dry properly, and stays tacky. I tried to remove it with paint and stain remover and it doesn’t remove it except a few patches don’t use this stuff.

R Jewell
R Jewell
2 years ago

What can you do if you have used Olympic Max Rescuer Restorer Primer paint? I just completed my first coat?

David Neese
David Neese
2 years ago

I used this product about 5 years ago and it’s been incredible. Never a problem. Looking for it to apply a fresh coat and ran into this article. To me the pictures here look like the wood was damp when applied thus thus failure but, that’s just my opinion.

Geary Bowles
Geary Bowles
2 years ago

I used Recuse It on my 1500 sq.ft. deck five years ago and I was very pleased with the performance of this product. I had built the deck 15 years earlier and had only pressured washed and applied Thompsons Water Proofing every year before using Rescue It. My first application I cleaned the deck thoroughly and allowed the deck to dry fully before the first application, now every 2 years I apply another coat and the deck always looks amazing.

Susan
Susan
2 years ago

Can this be applied over Behr Deckover if sanded?

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Stephen
Stephen
2 years ago

I used Olympic Rescue It on my deck about four years ago. It has performed FLAWLESSLY. The surface is perfect for keeping traction. The finish has neither faded nor shown any sign of peeling. I have also used it (in a different color) on concrete with similar results. Perhaps some of those having problems did not properly prepare the surface(?) I used a power washer on the deck boards (pine) and on the concrete to remove loose material before putting the Rescue It on. My boards and concrete were in good shape, so I cannot attest to how this would work on significantly damaged wood or concrete. But, I can recommend this product.

D J Squier
D J Squier
2 years ago

Got a great deal on Olympic Rescue It! Maintenance Wash Max. Can this be used to clean a deck that was NOT treated with the Rescue it! Max Resurfacer?

Robert W. Williamson
Robert W. Williamson
2 years ago

How to remove Olympic rescue it have peeled trying to prepare deck to refinish it.. RESCUE It did not last started peeling within a year. Need to know how to clean it off so we can stain deck.

Michael Carroll
Michael Carroll
3 years ago

We used it last year to re-coat our deck. I power-washed the deck and replaced a number of boards that were aging. We then applied a *very* liberal coat of this paint. In less than a year it looks like the deck hasn’t been painted in years. The paint peels, chips, and cracks to an astonishing degree. I walked across the deck with a leaf blower and I accidentally allowed the nozzle to aim down at a section of the deck and a section of paint 6″ wide by 18″ long peeled away. This coating looked really great for about 2 weeks last summer. By the end of the summer there were already wear marks showing. Very disappointed.

SLunski
SLunski
3 years ago

I was just going to get new paint to redo peeli g deck. I looked online to check who retsiler was near me and found this lawsuit info. Wow, no wonder. My deck is a mess!!!

andy
andy
3 years ago

Best stuff I ever put on a deck. Held up for 10 years or more. I’d buy it again for sure.

PaintBandit
PaintBandit
2 years ago

Must be a ppg loser rep trying to do damage control. Keep coming out w bad products!

Truth deliverer
Truth deliverer
3 years ago

I’m not sure if it’s just where we live, but our application held up as much as we could have expected. My mother-in-law went on her own and applied the product, so I know she didn’t do the proper prep work (which is relatively extensive. And we didn’t clean the surface nearly as much as we should have after application. Nonetheless, I’d say we got four years out of it before it started peeling badly.

My guess is that the majority of owners didn’t do nearly the amount of prep that is recommended in the product instructions and on videos online. You have to:

1. Clean the surface heavily before application, preferably with a power washer.

2. Let it dry after that completely.

3. Make it hasn’t rained for 3-4 days before you put it on and the deck is bone dry.

4. Caulk all your big cracks or use wood filler

5. Mix the paint thoroughly before applying

6. Make sure it isn’t going to rain at all within 24 hours of being applied.

Then after you put it on, you need to wait 6 hours and put a second coat on, another 48 hours after that for any foot traffic, and then another 72 hours after that to replace the furniture and anything else heavy. Then don’t have any parties or large gatherings on it for another 30 days.

Did all the people complaining do all that? Knowing how not thorough and impatient the average American is—- Unlikely. So they reaped what they sowed.

We also used the paint on our lower level concrete, and despite substantial abuse, it has only worn away in places where we permitted a lot of dirt buildup or had significantly heavy foot traffic. It’s very good in that application.

I’ve now HEAVILY power washed the flaking paint off my deck, and put a new coat down (after following all the guidance) because I liked the look of the original coat. The old product didn’t all come up, which suggests that’s where the deck was clean and dry enough when my mother-in-law put it down the first time. And this time we will give it the proper drying time, which I’m positive we didn’t do the first time.

If you followed ALL the prep and application steps, and it still failed, then perhaps you have a case. But search your memory and see if you REALLY did ALL the steps. Most people will probably admit they didn’t. If that’s the case, you shouldn’t be trying to blame the product for your failure to adhere to instructions.

Nuff said.

mr. brutus
mr. brutus
3 years ago

this is the second firm:

Sauder & Schelkopf, LLP
555 Lancaster Avenue
Berwyn, PA 19312
(888) 711-9975

Ben
Ben
3 years ago
Reply to  mr. brutus

has anyone else had any luck with this?
I got a call back and they told me it was closed and that I had to call PPG… that’s pretty unrealistic.

Ora Hammond
Ora Hammond
3 years ago

I decided to use it because of Home Depot associates. They claimed it was easy to clean and it wears better in the hot sun of Georgia…. it is a mess… I can not get my deck clean even with a bristle brush… I really dislike this product… i don’t know what to do…

mr. brutus
mr. brutus
3 years ago

Contact this firm :

MCCUNE WRIGHT AREVALO LLP 555 Lancaster Avenue Berwyn, PA 19312

I emailed them. They responded that the case was closed and refereed me to another firm. They got me the settlement.

mr. brutus
mr. brutus
4 years ago

Since this forum gave me a lot of good info. I wanted to give back. I was also a victim of the Olympic Rescue It product. I was never notified of the class action suit. I contacted a friend whos is a product liability lawyer. He said to reach out to the firm of record on the case. I did, and they responded that the case was closed, and referred me to another law firm for questions. I thought it was done and was ready to drop it. My attorney friend said to contact the second firm, and I did. Their attorney said to submit to him the original claim form and documentation and he would contact PPG. I did that and one week after sending the information to him, I had a check for $5,000 in my mail. NICE! Details – I had a 600 sq. ft. deck and spent $5,100 dollars to have it refurbed, I submitted before, during refurb, and after photos. I had a paid invoice receipt for the work, and pics of a remaining 3 gallon bucket of the Olympic product, with the custom tint tag from Lowes showing the date of purchase. The attorney advised to have the pics in one PDF or PowerPoint file for easier review. I submitted the claim on 9-9-19 and had a check on 9-16-19. As I poured over the details around this settlement. I saw that of the $6.5 MM, none of it could be returned to PPG. So, go get yours! Good Luck!

Lisa
Lisa
3 years ago
Reply to  mr. brutus

Hello, how did you go about this? We have 2 large decks we put this on and ours is bubbling and peeling bad? One deck is 16’ x 32’ and the other is 24’ x 40’. This took a lot of time, hard work and lots of money to do. Now it has to be replaced. My husband is in poor health and somehow I’m going to have to take care of this. Please let me know what I need to do.
Thank you

Carol
Carol
3 years ago
Reply to  mr. brutus

Could you please provide the information for the second firm you contacted and received settlement from

Brian
Brian
3 years ago
Reply to  mr. brutus

Yes, can you please provide information for the second firm you contacted? I didn’t know of this class action lawsuit and now my deck is in terrible shape, for which I need to repair it. Thanks for your help!

James Eubank, DVM
James Eubank, DVM
3 years ago
Reply to  Brian

Please provide information for the second firm you contacted? I didn’t know of this class action lawsuit and now my deck is in terrible shape, for which I need to repair it. Thanks for your help!

Leland LaFray
Leland LaFray
4 years ago

Wow I can’t say anything bad about it I’m a retired union roofer/water proofer of 40 yrs. 4 years after application still happy

JUDY
JUDY
4 years ago

Applied this product, Olympic Rescue It, to our 550 square foot deck a year and a half ago hoping it would be a life saver for us. We started noticing blistering, peeling and rotten boards within the first year. Replaced 4 boards last season and have over a dozen or more to replace this year, 16′ boards! When the product peels back, the boards all to appear to be damp and rotten regardless where on the deck the board is located. It even rotted the cedar railings. It is funny though how it stuck like glue to some areas of the boards but not others???? This is not a good product. Will probably cost us over $1,100 or more to repair what has been damaged, not including our time.

Jeffrey D Scales
Jeffrey D Scales
4 years ago

Olympic deckover is a joke.After 1.5 years it was coming off in sheets.Prep was done exactly. Jeff, Bonney lake,wa

Dean Jones
Dean Jones
4 years ago

Over the past several years I’ve easily applied this paint to several thousand square feet of deck at our home and at a cabin that we rent. This is the BEST deck paint I have ever used. It is durable, easy to apply, and has lasted longer than most deck paint I’ve used. Several weeks ago, I went to Lowes to get more paint and was told it is a “special order only”. Fine by me. I’ll be ordering and using this paint until it’s no longer offered there.

Dan valentine
Dan valentine
4 years ago

What is presented here is true. I also used this product and it lasted less than a year before it started to peel. I am in the process now of scraping the junk off or just replacing the boards, which is an easier solution. This is a terrible product and stores like Lowe’s or Home Depot should remove it.

Rob
Rob
4 years ago

I used Olympic Rescue it on my deck about 4 years ago. 6 months after application, it started to bubble and peel. I also contacted Lowe’s and Olympic about the problem. Lowe’s sent me to Olympic and Olympic told me I probably didn’t apply correctly. I painted house for 10 years and never had this problem. I decided to wait it out, thinking if some peeled in 6 months, in a year it would all be gone. 4 years later I have decided to tackle the beast. It is amazing how on one board, some product peeled off, but yet the material that did not peel will not come off of the wood. I have hand scraped, pressured washed with 3000 psi pressure washer, hand sanded…. nothing. Belt sanding and a heat gun scraping are my next options. It is a shame that I spent over $400 dollars and this crap and now I will have to spend even more to fix.

Cookie Yoder
Cookie Yoder
4 years ago

Can I still file a law suit. My deck is a mess because of this paint. It is peeling off in Hugh chunks and looks terrible. I believed the BS that being said about this paint at the time. What do I do now?

Grooch
Grooch
4 years ago
Reply to  Cookie Yoder

I was also told it was too late, they must have known to settle fast. My ENTIRE 12′ x 36′ Cedar deck (full time southern exposure in MI) basically fell apart in my hands. PPG told me they couldn’t do anything because of the settled lawsuit. Answer from group that filed suit was, sorry, too late. I’m replacing with Trex, about $3000 in so far, but on hold because i ran out of my throw-away-fix-deck-money that everyone has just sitting around (another $1100+ to finish). I was hoping to find other options also, but no luck.

Char Meyers
Char Meyers
4 years ago

I need to purchase a gallon as Lowe’s no longer carries, It has held up great on my worn concrete and it was tented to Taupe. Item # 1649-A-20170704130300. Would appreciate any help in getting a gallon which should last til I die.

Gloria Trierweiler
Gloria Trierweiler
4 years ago
Reply to  Char Meyers

What color do you need. I have a gallon I never used.

Jean
Jean
4 years ago
Reply to  Char Meyers

Looks like Home Depot sells it?

Roxanne Forcellini
Roxanne Forcellini
4 years ago

This is terrible paint!! It ruined all 4 porches and a deck that I put it on. I followed directions and within a year it peels off in places all over the floors! U can’t scrape it all off or even power wash it all off. I totally ruined my floors and looks hideous!!!

Craig Dixon
Craig Dixon
4 years ago

have almost 2 gallons of Rescue It left and wanted to apply a coat that didn’t last 2 yrs and it had all settled in the bottom of the cans like huge curds of cottage cheese. Took it back to Lowes and had it shaken but to no avail. Stirred and stirred to break up the mess on the bottom—still no luck. Can anything be added to break this up? It’s about $70 worth

joe k.
joe k.
4 years ago
Reply to  Craig Dixon

take it back to lowes – have them put the can in their shaker UPSIDE DOWN and shake for about 10 minutes

Julia J Deakin
Julia J Deakin
4 years ago

We have a large deck (600 square feet) with two stairways and railing/posts. In 2017 we stained our deck with Olympic Rescue It resurfacer and sealant in one (light restoration). We noticed pealing/blistering last summer. This summer the pealing is so tremendous that we have no choice but to restain. Upon going to Lowes to buy more stain, we were informed that they no longer sold it and sent me to Home Depot. At Home Depot I was told that there is a class action suit against this product due to customers complaining of the pealing and blistering. Now I do not know what to do. My deck needs stained badly since it looks awful. I have no options here and need answers from Olympic. Possibly settling with me for a new deck.

Darla
Darla
4 years ago

I used the Olympic Max Resue It concrete paint on my concrete outdoors porch I live in Michigan, our winters can be tough. I followed all the prep instructs & prep products. I am thrilled with this paint & have been trying to find somewhere to buy more, only to be very disappointed that there is a class action suit. I can only say that you definitely need to prep what you are working on very well.

James
James
4 years ago

We live in Tucson AZ. Sunny all year round. Used ‘Rescue It’ on our 12′ x 10′ second story deck that is always exposed to the elements, especially from March to September. I prepped the wood 2″x4″ surface with a wire brush and applied two coats of ‘Rescue it’ over old tinted Thompson’s water sealed wood. (The deck wood was changed in 2007) That was almost 5 years ago. While the color has faded, which is to be expected. The overall sealing and protective quality of ‘Rescue it’ remains intact to this day. As somewhat the skeptic, I didn’t expect it to last this long. Very impressed with its longevity, especially when exposed to our blistering summer sun.

Debra Anderson
Debra Anderson
4 years ago

I have used Olympic Rescue It for the last three years running. I have never experienced a problem. I tinted it North Pole blue, and I live in Florida where we experience afternoon monsoons 8 months out of the year. It has survived hurricane Irma and a multitude of tropical storms and given us no issues whatsoever. I’m guessing due to this lawsuit it’s the reason I’m having issues finding the product now so I can resurface my deck again before rainy season hits. I would recommend this product in deed have done so on many occasions to anybody who wants to put a good surface on their deck.

Albert Toth
Albert Toth
4 years ago

How has it held up on concrete?

hilary hearn
hilary hearn
4 years ago

How long did this lawsuit go on for??? This is the first time I am hearing of it. I redid my entire deck in February of 2018 and lowes did not mention at all while I’m buying all this, that, “oh by the way, there is a lawsuit against them currently….” like what the hell? I currently do not live in my house, as it is for rent and I am out of state, but I am reaching out to my tenants to see the current status of my deck, and if it looks like crap, I’m gonna be P*ssed! What can I do if it is destroyed since the lawsuit was over almost a year ago?!

Michael
Michael
4 years ago

Has anyone received anything? I made the complaint and PPG sent me a check for the cost of the product. There was NO language regarding release etc. (I am an attorney and looked specifically for that when they sent it to me). I then found the class action and filed a claim for the repairs/removal only as I had already received funds for the purchase. Since then I have received nothing and the only information listed on the website is that in August the final hearing was schedule to accept the settlement.

Elizabeth Zarko
Elizabeth Zarko
4 years ago
Reply to  Michael

I received the cost for the Rescue It paint used however my deck is very big and all the paint is peeling off and I have to do that labor and now I have to repaint it not right

Bruce D Northup
Bruce D Northup
4 years ago

Was curious about the Olympic Restore it article you posted so I came here to read it. My experience with Restore it has been quite the opposite. I Resurfaced mothers badly badly dried out weathered split 400sq ft balcony deck and wood railings in Oct 2016. We are in Central Tx mild winters but blistering hot summers this past summer being one of the worst in decades. The deck faces West and has no awning or trees so it gets the full brunt of the 14 hr full sun 100 degree days. We had tried every kind of stain and deck paint over the years most only lasted a yr before fading out or peeling some make it 2 yrs but never beyond. The wood was so dry and cracked and splintery I decided to give restore it a chance before I tore the whole thing off and went to expensive composite wood. Restore It has made the 2 yr mark and held up to the elements and looks as good as the weekend I put it on. It rinses off easily with a garden hose and isn’t as thick textured or as hard on the feet as say Rustoleume 10X or Behr Deck saver which is why we went with it. Its important to note I applied it exactly as instructed. Pressure washed and deck cleaned to bare wood did all repairs first. Let dry completely 7 days in sun. It calls for 2 coats minimum so I did 3 coats let each layer dry completely before applying the next. Its very thick almost like tar so I rolled it with a commercial roofing roller and heavy duty aluminum roller stick between the temp of 75 and 90 but not ever over 90. I spread it thick just smoothing with the roller not trying to roll it out thin. cracks disappeared after the 2nd coat for the most part. It still looks great after two years even on the railings and posts. Entering 3rd winter now we will see how it goes!

brenda
brenda
4 years ago

Has anyone actually received anything from the settlement? I used this product in the summer of 2014 and it started peeling the following year-in 2016 it was a complete mess and I tried to get Olympic to honor their guarantee with no results. Eventually, I joined the class action suit and no matter what I send them, it gets denied for inadequate documentation. I have sent all kinds of proof-never enough. The last denial said they would accept a picture of the opened can on the deck as proof. Who takes a picture of their paint can before they use it? Ended up spending 1800.00 on outdoor carpeting

Bonnie L Porter
Bonnie L Porter
4 years ago
Reply to  brenda

I am still waiting for my reimbursement also and sent pictures, receipts and paper work in last July before deadline and still have never received anything. Have you had any better results yet.

Kim
Kim
4 years ago

What is the deadline? I am getting ready to reach out to them but haven’t yet

William Williams
William Williams
4 years ago

Almost the entire deck has cracked and peeled in less than one year.

Jim DeVore
Jim DeVore
4 years ago

After two years the whole deck surface is pealing up. I do not recommend it. Jim

Jim DeVore
Jim DeVore
4 years ago

After two years the whole deck surface is pealing up. I will never use it again.

Sheila Turner
Sheila Turner
4 years ago

I applied Olympic RescueIt to outdoor steps and did not have enough to complete project. I purchased more and the color did not match – I contacted the company and they replaced the purchased paint. Subsequently, we applied the product to three large decks and an additional set of steps. RescueIt has totally destroyed the pressure treated lumber. Not only did it flake and peel after a few months, the wood was rotten underneath. I submitted photos and requested documentation in 2017 as part of Class Actuon lawsuit. I was just notified that my claim was “insufficient” because I had released the company from any liability when I accepted replacement of product. This is ridiculous – the damage had not yet appeared at the time of the replacement – why would I have wanted more of a product that was destroying the wood? We are probably looking at $15000 to replace all the decking, risers, and treads that this product destroyed! Typical ripoff when attorneys receive a settlement and then find reasons to not distribute to claimants. Any others out there with similar experiences with the settlement? If there are others, we may want to gather our claims and file another suit against the law firm handling the settlement, Traxler et al.

Sheila Turner

Donna Adkins
Donna Adkins
4 years ago
Reply to  Sheila Turner

Same here, I knew I wasn’t a lone. Rescue-it gave Me replacement Paint only (3 gals.) but They didn’t give Me a option to get anything except more of Their Defective Product. What The Heck… Have been working with Traxler but now They are telling Me that PPG advised Them that I had aslo signed to release PPG which is not true. I have ask twice for Traxler to send Me the contact from PPG showing what I signed and better yet, give Me a call so We can discuss this… Well No Call, and another same generic computer generated letter from Traxler. I am at the point that I am wondering if there is a Traxler??? First it was hard to even fill the paperwork from Them Out, I had questions but could not talk or get answers. They ask Me to fill paperwork out again, so I did. That is when I got the first denial notice saying PPG advised I released Them. So My question from the very beginning was “Do I have 1 or 2 claims? I used it twice.. I am going to also seek a Attorney and I’m sure I can find one that will talk to Me about both PPG and Traxler. I do not give up. My damages are just like Your Sheila Turner,, paint peeled, flaked, the deck boarding needs replaced now. It’s not like $2.00 a sq ft. and or $6.00 sq ft. would have paid this anyway. How can We band together? I am going to post my e-mail. Please contact. I won’t forget Your name. Donna Adkins

Donna Adkins
Donna Adkins
4 years ago
Reply to  Sheila Turner

Seems We are in the same boat somewhat, I was also told to forget it since Rescueit gave Me replacement paint that I used but They gave Me the same defective product. Traxler told Me what You were told also, then I keep insisting that what about the 2nd time I used it? I got notice that I qualified for the $2.00 per square ft. Haven’t heard a word since, It’s not like You can call and ask Traxler anything. Donna.

James Anderson
James Anderson
5 years ago

I used Olympic Rescue It in 2013 and was very pleased with the results. The 1987 deck had not been painted for several years prior and was probably never prepped properly. Because of that, I felt I needed to “over compensate” for the neglect. Olympic’s guidance on prep – while not unrealistic for a younger deck with some peeling – did indeed seem “too good to be true” and I did more than they said to get years of paint layers off and hopefully get the promised results. After trying sanding (rented commercial floor sander) and power washing to no avail, I used an angle grinder to do the job. This took about a week and removed most of the old paint. In fact the only paint left was in sheltered places where the paint was solid. The angle grinder must be used carefully to avoid scoring the wood – especially on vertical surfaces. The only real prep challenge was getting peeling paint from between the deck floor boards. I applied the Rescue It as directed and indeed walked on it in bare feet for three seasons. The fourth season began to show wear; the fifth “the deck needs to be painted.” Now the sixth season it is time. Regarding claims in this post I wonder (1) has there been a reformulation that caused a degradation in performance, and (2) did other customers expect too much or prep too little?

Scorpster
Scorpster
11 months ago
Reply to  James Anderson

I applied this product to my parents small deck that was 1 x 6 fir or similar and in bad shape. Simply pressure washed down to new wood, let dry and applied liberally. That was 7 years ago and no unexpected issues, needs another coat now but I’ve never seen another product that could have done the same. At home I use Sikkens products on my real wood, and used pure PVC decking that still looks great after 10 year, all 1000sq ft of it.
Their neighbour is now in a similar situation and I definately recommended this product to him, Hope I can find it easily.

Chester Rice
Chester Rice
5 years ago

How do I file a class action claim against Olympic Restore It deck paint and sealant. My deck was huge. We spent around $2000.00 on paint and brushes only to have the paint bubble and peel up one year later. Now we are having to replace boards and paint. It’ s a real mess. We are having to use a sander to get it all up. Worst product I have ever seen
Chester Rice 09/10/2018

Stacy
Stacy
5 years ago
Reply to  Chester Rice

Same issue on my deck. Horrible

Stan Hack
Stan Hack
5 years ago

This is my Olympic Rescue it paint one year later. What a junk product

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Donna Adkins
Donna Adkins
4 years ago
Reply to  Stan Hack

I feel Your pain there. Same thing here but twice. Can’t believe PPG/Rescue-it gave Me the same thing after the first defective paint and I was given a choice of a different product. I have been snake bitten twice by Rescue-it/PPG and looks like Traxler also.

Elizabeth Zarko
Elizabeth Zarko
4 years ago
Reply to  Stan Hack

This is exactly what my deck looks like started after 7 months now, all the posts are peeling and the rest of the floor who’s going to pay me to do it. I did the work myself cuz it couldn’t afford to pay someone. This stuff is so bad.

Terri Gaar
Terri Gaar
3 years ago
Reply to  Stan Hack

This is exactly what our deck looks like after pressure washing, using a professional floor sander, stripper and hand scrapping! We were hoping to remove all the REscue it and apply a deck paint but pieces continue to peel and I don’t want to put new product on top of any Rescue It. Has anyone been successful with restaining their deck after the peeling and cracking? and if so could you please let me know what you did. Thanks!

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