Class Action Lawsuit against Rust-Oleum (Rock Solid) Deck Restore 4.7/5 (574)

This post was updated on January 18, 2022

Rust-Oleum Rock Solid (Deck Restore) Update 2022

Since the article was first originally published, we have had over 2000 comments and 450 Reviews from consumers who have used the Rust-Oleum Deck Restore (now named Rock Solid) and have had a poor experience with peeling and failure. If you have used Rust-Oleum Deck Restore please upload and post pictures of your exterior wood or deck. A short description of your experience would be helpful as well. This can be done in our comment area below. Feel free to also submit a Star Rating on the Rust-Oleum Deck Restore coating.

Note: There has been a ruling on the Class Action Lawsuit as of March 6th, 2017:

https://drive.google.com/file/d/0B9r279S4WUPSRXlrd1E0c0R2Mnc/view

Rust-Oleum Rock Solid Deck Resurfacer ReviewImportant Note on Label Change for Deck Restore (Rock Solid)

Even though they have settled this lawsuit, Rust-Oleum Deck Restore is still sold to unsuspecting consumers and has not been pulled from the shelves. Rust-Oleum has changed to a newer, relabeled version of their Rust-Oleum Deck Restore.  From what we have seen in the field and heard, the Rust-Oleum Rock Solid is not any better than the Deck Restore and continues to peel and fail.


Rust-Oleum Deck RestoreRust-Oleum Deck Restore is a water-based, low odor product that is designed to mask the wood not allowing the wood grain to show. It is marketed as a thick paint product for wood decks that is outside of conventional restoration.

Recently there have been investigating claims on behalf of customers who have used Rustoleum Deck Restore on their decks. Rustoleum Restore has been alleged of being prone to premature failure. When it is applied to exterior wood it may be susceptible to bubbling and/or peeling, which can lead to costly repairs and replacements.

Consumers involved in the Rust-oleum class-action lawsuit are claiming to have significant peeling and bubbling within a year to a year and a half of applying the product. The manufacturer claims to have a 10-year warranty on the deck product. In one lawsuit the company allegedly offered an unhappy consumer a check to cover the cost of the product even though the premature failure of the deck restore would cost in excess of several thousand dollars to remove.

Out of the many consumers who purchased Rust-Oleum Deck Restore in 2013, there is a large number of them experiencing utter failure of the product. Even though application instructions were followed to the letter, there is a significant report of bubbling, peeling, cracking, and/or flaking within a year of application. Reportedly, the company refuses to take responsibility for their failing product and is trying to blame the customer instead. They are only offering to reimburse the actual cost of the product and nothing more.

This deck restore product is sold as a DIY product so they are claiming the labor cost is uncompensated. A meager product refund is not nearly enough for most of the decks needing to have the product removed or completely replaced. It is sad that the consumers who bought this product fell victim to false advertising claims and thought they were buying a product as a way to help protect their investment.

Read the full story of Class Action Lawsuit against Rust-Oleum Deck Restore 10x:  See Here

The plaintiffs are represented by Daniel C. Levin, Esq. of Levin, Fishbein, Sedran & Berman in Philadelphia.

U.S. District Court for Eastern District of Pennsylvania case 5:14-cv-06156

Rust-oleum Deck Restore Lawsuit Info

-We are not connected with the lawsuit in any way. The only info we have is to contact the counsel who represents the plaintiffs directly if you would like to join. This link may help as it lists the lawyers involved at the bottom:

http://cookcountyrecord.com/stories/510658013-judge-clears-nationwide-lawsuit-to-proceed-vs-rustoleum-over-latent-defects-in-restore-deck-products

Update Spring of 2022

Please read our article on Gulf Synthetics Deck Revive Review 2022 We believe this product has real value if looking for these product types that actually work.

If you have used the Rust-oleum Restore, Please Post a Comment Below!

Rust-Oleum Rock Solid (Deck Restore) Customer Photo Issues

Rust-Oleum Rock Solid (Deck Restore)Video Review 


Please Rate This. You may also post comments or ask questions below.

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Trudy Nicholson
Trudy Nicholson
3 months ago

Terrible product. Would never use on any outdoor projects again. Expensive mistake!!!!

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Girish Bhatnagar
Girish Bhatnagar
3 months ago

One of the most horrible product ever used. Recommendations and promises were high but the results were opposite. The wooden flooring of 3 season room got spoilt and the entire money went down the drain. Have some pictures that tells the low quality of the product.
company should compensate each buyer who had spent their hard earned money on this low quality paint.

Kip Mast
Kip Mast
4 months ago

Total garbage-same as everyone else. If we can get some type of compensation for repairs that would be a bare minimum of an apology. To get off scot-free is totally unacceptable.

Erin Woods
Erin Woods
4 months ago

I purchased the Rock Solid stain because it was recommended my a worker at Lowes and man and I disappointed! I purchased 6 gallons and it took me a week to complete. And one year later, I have to do it over again. They should not even sell this product it is absolutely terrible.

Bridget Pace
Bridget Pace
4 months ago

We used restore on our deck and within one year it started peeling and cracking which allowed water to sit in those areas, in turn rotting out the wood, which was pretreated lumber. Our deck is huge, it’s a disaster!

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River Lady
River Lady
1 year ago

Here’s a link to the video I created about this waste of money product. https://youtu.be/G5tHg8OEcvs

Tom Taylor
Tom Taylor
21 days ago

In less than two years my deck restore peeled in many places leaving the raw wood exposed to elements. I have been going back-and-forth trying to get some kind of repair for my deck with money from rust oleum. Needless to say that did not happen there are parts of my deck now I have to replace because of their poor product. By the time I’m done I’ll probably have to spend more than five grand to repair because of their poor product.

Robert Trulovsky
Robert Trulovsky
1 month ago

You really need to be aware of the properties of this paint. If you know what to expect, you won’t be disappointed. I have been using it for years and I have had really, really good results. I seems like these reviews are all by people that don’t really know how to apply it or when and where to apply it. Many people have had bad experiences because they just don’t get what it should be used for. NOT to be used on Driveways, around swimming pools or where direct rain and sunlight hit it head on. That is similar to holding up to pressure washing, get real. I like to use it on basement and garage walls, fences etc. Apply two coats… It may not last forever but it is beautiful when done right. Sorry to those who were expecting a miracle product.

Carolyn Ellison
Carolyn Ellison
3 months ago

We used The Rust-Oleum deck restore on our new deck approximately four years after it was built. In less than a year it was bubbling up peeling just as mentioned in other comments. We purchased our deck restore from Lowe’s along with the cleaner, rollers and followed instructions to the T. I had several contacts via email & a couple phone calls two then who was a manager but was retiring in a couple of weeks from when we last spoke. He informed me there had been a real issue with this product and that it was no longer being made. I am a senior citizen who is also disabled and on a fixed income, having this issue is stressful when you have no one to turn to for help. I was not aware of the lawsuit until I began searching on how to effectively remove this product from my deck. If anyone can point me in the direction where I can see kelp I would greatly appreciate it, if needed I can take all the pictures for proof If needed as well. I didn’t mention that the lumber we used was treated lumber that’s why we waited the four Years before treating as this is what we were recommended to do.

Last edited 3 months ago by Carolyn Ellison
Alexis
Alexis
3 months ago

Did quite a bit of research when looking to repaint my porch (by quite a bit of research I preface this with saying I was a new homeowner and not really a “handy” person). Settled on Rock solid because it was “forgiving” textured and the idea of self leveling or whatever the correct wording is. A year later and it was already peeling and chipping and significantly in the normal walking area which is the steps and part of porch right up to my front door (it looks terrible and makes my home look like it is unkept). I was just going to try to touch it up with some more but I don’t want to be doing this every year.

Cathie Guirl
Cathie Guirl
3 months ago

How do I remove what’s left of Restore? It comes up very easily with a pressure washer in some areas but not in others. Is there a chemical I could use? Scraping isn’t a viable option for me, my deck is very large.

Roger stern
Roger stern
3 months ago

What to do if the stain bubbles after rain

Ron Carter
Ron Carter
3 months ago

Question: Is Rustoleum RockSolid COMPOSITE DECK REFRESH susceptible to the same issues as RockSolid Deck Refresh and / or the products which are the subject of this suit?
My understanding is this suit is about the RockSolid sealer/stain for WOOD decks and not the COMPOSITE DECK product.

Ron Carter
Ron Carter
3 months ago

Thx. I find this astonishing for a company that is widely considered reputable. So let me get this straight RockSolid Deck Stain intended for wood decks & RockSolid Composite Deck Refresh intended for composite decks has the same chemical makeup? Wow!

Bruce Weldin
Bruce Weldin
3 months ago

I used this product on our concrete pool deck in 2015 and a second coat ( had some left over & wanted it out of the garage) in 2017. It never peeled, chipped, or flaked until I hit it with the pressure washer using the wrong nozzle. The only thing it failed to do is fill in the small cracks in the concrete that the salesman said it would do.

John lazor
John lazor
4 months ago

We have peeling as well as rot and will require total replacement

James
James
4 months ago

I replaced my desk several year back. I let the wood age about two years. I want to make it last as long as possible. I bought six 4 gallon buckets. Watched the how to video and followed the process to the letter. After the first summer it started coming up in sections. Actually pulled it up with a scaper and shop VAC. Replaced the deck restore for a second time. I now have rotting boards and fell through one last week. Removing it again so I can see how many boards must be replaced. Looks to be about half of them.

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Tom
Tom
4 months ago

I applied Restore 10X to replacement deck boards in 2018. We had previously applied it to resurface the original boards about 11 years before that. Yes, some of the boards were rotting, but in no way was that the fault of the coating. The original boards were untreated lumber, and the failures were mostly in areas where rot had attacked the wood from the edge. The earlier recoating has also failed along a few uncoated ends where the wood is gradually deteriorating from age. The replacement coating, on treated replacement deck boards, is still doing great, and I will continue using the Rust-Oleum product on additional replacement boards, under whatever name they’re selling it.

Robert Barker
Robert Barker
5 months ago

My experience with Rust-oleum Deck Restore mirrors others in this comment section. I had to demolish and rebuild my deck because I used this product back in 2010 on my new deck because I believed their hype. Attached is an image of the pile of rotten wood covered with Deck Restore, the remains of my old deck, and a photo of the new deck I just had built to replace it.

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Randy
Randy
5 months ago

Did our dock in 2014 noticed 2 years later it started to peel crack and bubble now most of the decking is rotting , wasted a lot of time and money.

Randy & Bev Lawyer
Randy & Bev Lawyer
5 months ago

This paint is terrible and was not what was guaranteed. Within a year was peeling and we put it in 3 large decks!! Now you can’t get it off and they look horrible. Peels chips don’t know how to get it all off. Wasted money and now a lot of money to replace or fix.

Terry
Terry
5 months ago

This paint is the worst crap ever used. It has ruined my deck. Peels chips don’t know how to get it all off. Over thousand square feet tons of money lost.

David saunders
David saunders
7 months ago

Ive used this product on atleast 10 jobs… Here is the cold hard truth I dont expect anyone to admit

If your coating failed 1 or more of the following is why…

The surface was not properly cleaned, most important step and the most ignored by “professional” painters and DIYers.

The surface was not properly cured, the concrete wasn’t at least 30 days old or the decking wasn’t at least 365 day installed.
DIYers are inpatient and “professionals” will be long gone when it fails.

The surface had not fully dried if it was cleaned… Same reason as above.

Follow instructions, sometimes on some products they are actually important.

Ok, now go ahead and say mean things to me, we both know the truth. 🙂

Terry
Terry
5 months ago
Reply to  David saunders

We bought everything to do this right. You are pathetic in your comment. There’s a class action law suit. So your the only one who’s paint didn’t peel?

Rick Williams
Rick Williams
8 months ago

We used restore 10X for an interior stucco effect to cover up old ugly paneling. Applied with mesh roller, waited until it almost dried (maybe have dinner!), and “knocked down” the peaks with a steel pool trowel. Sorry to hear about the failures for which this product was designed, but our walls are bullet-proof to our customers and look fantastic! Just as I would do on any project, do a small scale mock-up and refine your technique first.

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KEITH J SOWUL
KEITH J SOWUL
9 months ago

Failed miserably after 3 years. Cedar wood under the 10X became constantly damp resulting in the 10X peeling as the wood rotted away. Had to replace every deck board at my own time and expense with Trex. See pix of all boards being torn up and the condition of the boards.
HATE RUSTOLEUM RESTORE ! ! !! !

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MR. Doityourself
MR. Doityourself
10 months ago

I have used this product successfully on old decks and patios. It has lasted for many years. The product will not perform well on driveways, where hot tires will cause it to fail, as stated in the product directions. The surface where it is to be used must be clean and free from oils, silicone, sun block, tanning lotion, or other substances that will prevent adhesion. It ist an excellent way to cover an old deck and make it LOOK new again. If you want a new deck, pay someone several thousand dollars to install one for you.

EOHS
EOHS
11 months ago

does anyone know the status of the lawsuit?

Brandon
Brandon
11 months ago

I had heard that there was a refund for this rust-oleum deck paint is there any truth to this? Just like previous upset customers I also had the same problems. Then to remove this product took grinding, sanding and finally power washing to remove and replace several deck boards. I still have two 5 gallon buckets left over. I was wondering if anything has been said.

Mary Kayser
Mary Kayser
1 year ago

We bought a 5 gal. can of 6x Rustoleum Rock Solid because we trusted the Rustoleum brand. Had it mixed to Winchester tint. They completely shook the can. Cleaned and primed the deck. Started painting in the morning after thoroughly stirring can. When we got towards the bottom of the can, we noticed the red pigment was all at the bottom. Stirred it again. The color from the very same can was a different color. Menards refunded our purchase price,but now we have to repaint the deck again. And now that we know about the product, we fear it will just be a matter of time before it starts to bubble and peel.

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Sheree Hartley
Sheree Hartley
1 year ago

I used rust oleum rock solid on my deck. Painted on a Monday and it rained on a Thursday and paint is bubbling up on Friday. Did it not have ample time to dry!

Sheree Hartley
Sheree Hartley
1 year ago

Ok thank you. I thought because it was rust oleum it would be a good paint. I was wrong.

P titterud
P titterud
1 year ago

The first summer the deck looked beaitiful. The second summer it began to blister. 3rd summer peeling started. This summer 2021, I’m out there with a trash bag and pulling every piece off in strips. Took 4 gallons, big waste of money and time spent applying it. Never again!

Fariha Hasan
Fariha Hasan
1 year ago

I purchased and used this product on my deck during summer of 2016. It started peeling within 2 years and finally ruined the wood causing to crack and break. I finally gave up and getting a repair job done, replacing all the wood boards and applying new stain and paint. I had no idea about this lawsuit until i started searching for the shelf life of the product. As I still have 1 4gal bucket of this stuff left. Urgh!!!!!!
Have we not faced enough with this pandemic? It took me ages to find someone to do the deck project in a decent price. So frustrating! Every single person that have used this product should be compensated!!!

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Richard Hill
Richard Hill
1 year ago

I used it on my wood deck and it turned out to be a nightmare 2 years later. Bubbled and peeled. Could not get it off with paint remover, acetone, or laquer thinner in a lot of areas. I had prepped the deck as recommended and we hadn’t had any rain for 2 weeks so the wood was dry. Also tried removing it with belt sander and power washer. Rustoleum has totally lied about it’s product and ripped off thousands of people. I replaced the deck with Trex.

Nancy wind
Nancy wind
1 year ago

Terrible product did everything to remove this pealing product , scraping – sanding , stripping- multiple years in tow , product kept bubbling up under sanded primed newly stained board- ended up tearing up replacing the boards over 1000 spare feet . Years and years of agony just to rip out .

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william kelley
william kelley
1 year ago

I used it on a cedar deck, did not last, bubbled,came up in sheets.About 2 years.

Leah Holman
Leah Holman
1 year ago

Restore Destroyed our deck. Wood rotted after two years. This is not only a waste of money and time it is also destructive and dangerous.

Tiffany
Tiffany
1 year ago

I finally found a product to remove this awful stuff! Jasco paint remover works on synthetic products! It still takes a ton of elbow grease, product, and power washer, but here is my success story!!!

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Bob
Bob
1 year ago

I just ripped the deck out, so no photos, but it bubbled and peeled. Also the wood rotted out under the stuff that stayed. Garbage product.

Carol
Carol
1 year ago

Used restore 10x on our deck applied 2yrs ago
Had to replace the material rotted and had to replace part of the deck. What a mess! 🤨

Roger
Roger
1 year ago

Pretty sure any product other than a stain will peel when applying over a product treated with oil as treated lumber even paint will peel. This is why contractors stain treated lumber and paint non treated lumber.

Donald Hammond
Donald Hammond
1 year ago

I bought the 10 X for my deck and porch. It peeled. What a mess.

Jay R
Jay R
1 year ago

Covers well at first but does peel off after some time.

Alice Wright
Alice Wright
1 year ago

Bubbles every where..had I of known about this would never have bought!! The site I was on had wonderful views..wonder who sponsored that! The bubbles are horrible and started 2 days after application

Daphne
Daphne
1 year ago

I love the product.
I followed the instructions that were indicated on the product. Cleaning and sanding before applying make the difference. We live in Canada, qc where our winters are very cold and summers are very humid. The product is still in perfect condition after 5 yrs.

Anthony Loarte
Anthony Loarte
1 year ago

I used the 4x restore and It’s been a living nightmare trying to repair my 1000 Sq ft deck. How can partake in the class action suit?

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Last edited 1 year ago by Anthony Loarte
Judy
Judy
4 months ago

Is there another class action lawsuit active?

Jessica Evans
Jessica Evans
1 year ago
Reply to  Anthony Loarte

Actually, there are some class action suits currently going on about this. I responded to another thread and was contacted by an attorney building a case. He’s a little overwhelmed by the number of responses. http://www.emersonfirm.com/

Sharen Jervis
Sharen Jervis
1 year ago

We used Restore and now can’t figure out how to get rid of it. 5 years old and looks horrible. It was supposed to make things easier and last longer. We don’t know what to do with it. Can’t afford to rebuild just because of paint. Been looking at the peeling for 3 years. Did not last. So disappointed.

Brad
Brad
1 year ago

Wish I would have known about this earlier, 5 years ago we had a nice wooden 18″ high fence I used the rustoleum 4x deck coat to paint the fence followed the instructions to the letter. 4 years later the coating peeled and when I tried to repair the damaged wood there was rot in the 4×3 posts and baseboards so I ripped it n out and took it to the dump. Hence no pictures or videos like @Concord River Lady
Would never recommend this product.

Jessica Evans
Jessica Evans
1 year ago

Thank you for this page. I hope some real accountability can happen. It’s unbelievable that Rustoleum has cost so many thousands of us so much time, effort, tears, and money. I’m unfortunately in the same boat as many here who bought a home a couple years ago and have just found out I inherited this disaster. The previous owner redid the deck with this just a few months before we bought the house. This never should have been on the shelf for him to buy! Rustoleum should have pulled it as soon as the problems came to light!

I did all my research — I thought — about how to strip a deck and restrain it. The people at Lowe’s assured me the stripper would take off whatever was on there. What we got was a cloudy, splotchy mess! From there we tried sanding. But the floor buffer we rented barely did anything. We can’t try a drum sander because the boards are screwed in from the top. We even tried that boiling water thing. Everything we’ve done has made it worse. We’re going to have to try something to get it through the season and then replace the whole thing.

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Tiffany
Tiffany
1 year ago
Reply to  Jessica Evans

Jasco paint remover actually worked! I posted my before and after pics, pending approval. I still had to power wash for a significant amount of time, but it worked!

James Proctor
James Proctor
1 year ago

I applied this product 3 years ago, started peeling last year, pressure washed it today deciding what I want to do, then found all these complaints about it, I wish I would have kept using Thomas Water Sealer.

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Basil Lee Krathwohl
Basil Lee Krathwohl
1 year ago

I used the Rust oleum Restore 10x approximately 6 years ago Pressure washed the deck let it dry completely for 2 days in the hot sun, No primer or nothing, applied in the hot sun 1 coat 1 day & the 2nd coat the next day & IT STILL LOOKS GREAT! Very Happy with the product Wish I could find it for My deck!!

Robert A Atkinson
Robert A Atkinson
1 year ago

We put this on a couple of years ago.
Totally prepared deck as instructed it’s all
Coming off. Spent a lot of money on this product. What a waste of my time.

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Jr.
Jr.
1 year ago

Used on two large decks over a year ago. Both decks are look terrible and damaged. Can’t even find local workers willing to repair with out costing a fortune. If not for current price of lumber would be easier to replace wood than fix

Gary Verbanic
Gary Verbanic
1 year ago

Worst stuff ever . Only had it on my deck for 1 1/2 yrs and I is completely peeling. Waste of alot of money . Garbage can not even get ahold of anyone about it .

Mike Calcaterra
Mike Calcaterra
1 year ago

I just spent 2 days scraping the rust oleum restore crap off my deck. Now I’m mentally preparing myself to sand the deck and hopefully get it to a point where I can make it look good again. Any suggestions on what to use?

Paul
Paul
1 year ago

I applied the Rockford 20x version about three years ago. It was supposedly the reformulated version, and I first chemically cleaned and power washed the deck down to bare wood. Then I applied the new special Rust Oleum deck restore primer. I even caulked the larger cracks in the boards with the Restore caulk. It was a lot of work but I did it to the letter. 100%. It was great but then two years later it started getting hairline cracks in some of the boards. This year the cracking has widened and is in more boards. Where water has entered the cracks you can peel it. The other areas are stuck tight. But its a matter of time before it rots because once the water gets under the surface it cant readily evaporate. I think the problem is the product is not breathable, nor is it elastic and the freeze thaw cycle is just too much for it, so it cracks with expansion and contraction of the boards. In a mild climate this may work fine. No way am I stripping this off and redoing it. Far too much work and cost. I am replacing with the Trex basic entry level decking. At least I won’t have to stain or paint them ever again. Good luck to everyone!

Jennifer Miller
Jennifer Miller
1 year ago

Can I use the Gulf product and paint over the Rust Oleum Deck restore?

Janet Fritz
Janet Fritz
1 year ago

Horrific! This was just applied last summer literally just peels off. My deck is worse now than before I applied! DO NOT USE THIS PRODUCT

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